Author: Palmer, Mary E. (Mary Elizabeth)
Synopsis:
In 'Guide to Hotel Housekeeping', Mary E. Palmer takes readers on a captivating journey behind the scenes of the hotel industry, revealing the secrets and challenges faced by the unsung heroes of hospitality. Through vivid storytelling and insightful anecdotes, Palmer provides a unique perspective on the art of housekeeping, showcasing the meticulous attention to detail required to create a truly exceptional guest experience. From unexpected encounters to heartwarming moments, this book offers a fascinating glimpse into the world of hotel housekeeping that will leave readers with a newfound appreciation for the often overlooked work that goes into making a hotel stay memorable.
Genres: Non-fiction, Memoir, Hospitality
Themes: Hospitality industry, Attention to detail, Customer service, Behind-the-scenes perspective
Subjects:
